About this Policy This policy explains when and why we collect personal information about our customers and subscribers and how we use it and how we keep it secure and your rights in relation to it
We may collect, use and store your personal data, as described in this Data Processing Policy and as described when we collect data from you.
We reserve the right to amend this Data Processing Policy from time to time without prior notice. Any amendments will be notified by the method selected by each individual member (email or surface post). Additionally you are advised to check our website regularly for any amendments (but amendments will not be made retrospectively).
We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (www.ico.gov.uk). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you.
Student work (coding, designs, math's working, homework, etc)
Contact details are used for contacting individuals who have requested to be notified of Alpaca Computing's news, events and services.
Correspondence is kept so that it can be replied to and followed-up.
Financial payment records are used for accounting and tax purposes.
Student work is used to help tutor and coach.
Legal basis - For the purposes of legitimate operation of the Alpaca Computing. We only keep contact details of those people and organisations who have asked to be included on our mailing lists or have contacted us on specific Alpaca Computing matters. Individuals may withdraw their consent at any time.
How we protect your personal data We will not transfer your personal data outside of Alpaca Computing without your consent.
We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction. We will notify you promptly if we become aware of any breach of your personal data which might expose you to serious risk.
Please note however that transmitting information over the internet can never be guaranteed to be 100% secure.
We do not currently accept on-line payments & we do not keep electronic records of any member’s bank, building society or similar financial details.
Who else has access to the information you provide us? We will never sell your personal data. We use MailChimp as our marketing automation platform. Where you have consented we we add your email address to our MailChimp list.
How long do we keep your information? We will hold your personal data on our systems for as long as you remain interested in us, subscribe to our news service or are members of of web apps, and for as long afterwards as is necessary to comply with our legal obligations. We will review your personal data every year to establish whether we are still entitled to process it. If we decide that we are not entitled to do so, we will stop processing your personal data except that we will retain your personal data in an archived form in order to be able to comply with future legal obligations e.g. compliance with tax requirements and exemptions, and the establishment exercise or defence of legal claims.
Your rights You have rights under the GDPR:- (a) to access your personal data; (b) to be provided with information about how your personal data is processed; (c) to have your personal data corrected ; (d) to have your personal data erased in certain circumstances; (e) to object to or restrict how your personal data is processed; (f) to have your personal data transferred to yourself or to another business in certain circumstances.
You have the right to take any complaints about how we process your personal data to the Information Commissioner: https://ico.org.uk/concerns/.
Access to Information The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee not exceeding the maximum allowed by law to meet our costs in providing you with details of the information we hold about you.
Information we may Collect from You We may collect and process the following data about you:
Information that you provide by filling in forms on our websites. This includes information provided at the time of registering to use our sites or making use of the services provided on our sites. We may also ask you for information when you report a problem with our sites.
If you contact us we may keep a record of that correspondence.
Details of your visits to our sites, including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.
IP Addresses and Cookies We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To speed up your searches.
To recognise you when you return to our site.
Where we Store your Personal Data All information you provide to us is stored on our servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you never to share a password with anyone.
It is important for you to protect against unauthorised access to your password and to your computer. Make sure you sign off when you finish using a shared computer.
Uses Made of the Information We use information held about you in the following ways:
To ensure that content from our sites is presented in the most effective manner for you and for your computer.
To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
Third Party Sites Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.